
Word X, Word 2001, Word 98: /Applications/Microsoft Office ***/Templates/Normal (where *** stands for your version of Office).Word 2004: ~/Documents/Microsoft User Data/Normal.Office 2008: ~/Library/Application Support/Microsoft/Office/User Templates/Normal.dotm.

The location for normal.dotm are as follows: Try renaming the existing normal.dotm to oldnormal.dotm and reopen word to recreate a new normal.dotm. When newly blank document crashes, it is possible the problem persists in normal.dotm. In System Preferences > Save > enable " Always create a backup copy" and " Save AutoRecover info every 2 Min".Open Microsoft Word (or any other Office App).If all is well, trash the old file otherwise, quit all Office apps again, trash the new files and drag the original files back to where they belong.Īdditional information on troubleshooting Microsoft Office fonts can be found here.īackups How to enable automatic save in Microsoft Office 2008?.If user is having problem with font then delete " Office Font Cache (12)", located in the same folder as Microsoft Office 2008 ist.The user will be prompted to re-enter the product key the next time Word is used.

